Boring Millionaires

The database Entry no. 030

The car wash built for one employee

John D'Eri had a straightforward problem: his son Andrew, who has autism, was aging out of the school system into an economy with no job for him. So the family bought a failing Parkland, Florida car wash in 2013 and staffed it with autistic adults. Rising Tide now runs three locations, washes close to half a million cars a year, and reports nearly $6 million in annual revenue at over 20 percent margins.


Most entries in this database began with someone wanting money. This one began with a father doing arithmetic about the end of his own life. John D'Eri, a seasoned entrepreneur, looked at his autistic son Andrew aging out of the school system and understood that the available options were a waiting list and a room. His stated goal was not a return on investment. It was that Andrew should have a job, and friends, and something to do after his parents were gone.

The family surveyed candidate businesses, a dry cleaner, a juice shop, and chose a car wash, on the reasoning that the work is highly structured, endlessly repeatable, and immediately verifiable: the car is either clean or it is not. Tom D'Eri, John's other son, had just finished business school. They ran a pilot with 15 autistic workers, found they performed at or above industry standards on quality and speed, and then put roughly $3 million into buying an existing, struggling wash in Parkland.

"I don't want him to sit in a room, taken care of by others once I'm gone. I want him to have a job, I want him to have friends." John D'Eri

The thing the mission accidentally proved

Then the business case appeared, unbidden. Car washes are notorious for turnover; Rising Tide reported attrition dramatically below industry norms, which in a trade where training costs are constant is close to a structural advantage. The company built its operations around that workforce rather than despite it: color-coded processes, training embedded into the workplace, and QR codes at stations that pull up a short instruction video for any employee who forgets a step.

Those systems, designed for neurodivergent staff, are simply good operating systems. Any car wash would run better with them. That is the quiet argument the D'Eris have been making for a decade, and it is why Inc. profiled the model as a counterpoint to sheltered workshops: this is a competitive business that hires people the labor market wrote off, not a charity that washes cars.

The numbers, over ten years

The wash was doing 35,000 cars a year when they bought it. Volume rose past 100,000 in the first full year under the new model, and across three Florida locations, Parkland, Margate, and Coral Springs, Rising Tide now washes close to half a million cars annually, employing roughly 90 neurodivergent adults out of a larger staff. UpFlip puts the operation near $6 million a year at over 20 percent margins, with a fourth location planned.

It is the only entry in this database where the owner's stated success metric is not revenue, and the revenue arrived anyway. The Boring Index scores it 86, docking points for the visibility a decade of national television coverage brings. The wash itself, however, remains exactly what it was: a tunnel, some brushes, and a queue of dirty cars that never stops forming.

Common questions

How much does a car wash business make?

Rising Tide reports nearly $6 million a year across three locations at over 20 percent margins, on close to half a million cars. That took a roughly $3 million initial investment and a decade. Volume is the entire equation: the same site washed 35,000 cars a year under its previous owner.

Why do car washes hire neurodivergent employees?

Because the retention math is compelling. Car washes suffer chronic turnover, and Rising Tide reports attrition dramatically below industry norms with a workforce that is largely autistic. The training systems built for that staff, color coding and QR-code video instructions, would improve any wash.

Can a business have a social mission and still be profitable?

This entry is the database's clearest case. John D'Eri's stated goal was that his son Andrew have a job and a community, not a target return. The company nonetheless grew from 35,000 to roughly 500,000 cars a year and reports over 20 percent margins, which is why Inc. framed it as a competitive employer rather than a charity.

Sources

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